Inn & More
Glen
New Hampshire, USA
My Story
A key moment demonstrating the dedication of The Inn & More to an exceptional guest experience is highlighted by a multi-dog owner who noted how the property went beyond basic hospitality to anticipate every family detail. From seamless text communication and instant app-based keyless entry to welcoming pet touches—such as providing branded treats, food bowls, a tennis ball, and waste bags—the staff ensures both human and four-legged guests feel thoroughly cared for. Guests consistently mention how quick and attentive staff are when resolving minor requests, such as dialing in room temperature preferences, ensuring that even personal comfort details are promptly addressed to make each visit feel effortless and genuinely welcoming.
What makes The Inn & More truly deserving of Boutique Lodging Property of the Year is its ability to blend high-tech efficiency with genuine, high-touch hospitality. By combining seamless digital guest management—like app-based keyless entry and instant text support—with personalized touches for every guest (including five-star accommodations for four-legged family members), the property delivers a modern boutique experience that outpaces traditional lodging. Furthermore, the management team’s commitment to continuous improvement, rapid responsiveness, and consistent operational precision proves that a smaller property can deliver world-class service without compromising quality or charm.
