This information was last updated on Wednesday, September 11, 2020 at 2:30 pm.
We are working closely with state and federal resources and will make updates to this page as information becomes available. As we move through reopening phases, you will find guidance and resources on this page specific to that content. We know there is a lot to digest. Information such as unemployment, financial assistance and relief funding, paid leave, and more have moved to a drop down menu (Resources/ COVID-19 Guidance & Resources) or can be viewed by using the links below. As always, we are here if you need us and can be reached at (603) 228-9585.
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Financial Assistance & Relief Funding
Department of Labor
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NEW! Reopening Directory & Resources
Additional Resources
Free Online Trainings and Webinars
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- REOPENING STATE GUIDANCE -
Guidance on each approved industry are below. All health and safety guidelines in the documents must be met. All guidelines also reference the 'Universal Guidelines' so be sure to familiarize yourself with those as well. Be sure to also check your local guidelines, as they may differ from state issued guidelines.
If you have questions or would like more information regarding reopening, please email info@nhlra.com.
If you have questions or would like more information regarding reopening, please email info@nhlra.com.
- FREQUENTLY ASKED QUESTIONS -
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Can a customer claim medical exemption from wearing a mask?
Some customers may claim a medical exemption to your face mask policy. In New Hampshire, there is no medical exemption, but this situation still needs to be handled with the utmost care and consideration. For more best practice information about handling customer objections to mask requirements, please click here. Can I open my bar area?
Yes, bar areas may be open as long as they follow the social distancing between groups, there is no standing while drinking or eating, interactions between groups of customers, congregation of people, and the bartender is wearing a mask. What is the current limit on the amount of customers per table?
The restaurant guidance has been updated to state the current table limit is no more than six (6) adults per table and no more than ten (10) individuals in total. The legal definition of an adult is 18 years of age or older. |
Can pool and other bar games be played?
No, although billiard halls and indoor entertainment centers have been permitted to open- restaurants cannot open bar games or pool under restaurant guidance. Can I have self-serve coffee or food in my lobby for my guests or offer a self-serve buffet?
No, operators cannot currently offer any kind of self-serve food or beverage options. You can have an employee served buffet, where only the employee's are handling service. If you are offering an employee manned buffet, be aware that customers and employees are required to wear masks, social distancing in lines needs to be followed, and staggering customers to shorten line times is strongly suggested. Are consumer facing employee's required to wear masks? Can they wear face shields instead?
Yes, current Universal Guidelines state that customer facing employees MUST wear a mask or face covering. They cannot wear a face shield instead of a mask, but may wear one in conjunction with a face covering. |
- PRINTABLE RESOURCES -
Please see links below for guidance documents, templates, and posters to assist you and your staff in navigating guidelines and pandemic-related situations.
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Guidance & Best Practice Documents:
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Templates & Posters:
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- RESOURCES FOR LODGING-
The below listed guidance is specifically for lodging establishments. Also listed is the required signage in accordance with the COVID-19 Reopening Guidance: Lodging. Signage must be prominently posted throughout your venue to ask customers if they are experiencing COVID-19 symptoms. Please download and print this signage and make it visible in multiple locations. Lodging operators are also required to have a waiver signed if they are serving any guests that are not New England residents. This waiver is to verify that they have been quarantined for at least 14-days before arriving in New Hampshire.
For additional guidance, please see "Stay Safe" which is an initiative by the American Hotel and Lodging Association to release industry-wide hotel cleaning standards as well as other resources.
For additional guidance, please see "Stay Safe" which is an initiative by the American Hotel and Lodging Association to release industry-wide hotel cleaning standards as well as other resources.
- RESOURCES FOR RESTAURANTS -
Restaurants are in Phase Two of reopening as of June 15th which allows for indoor seated dining at 100% capacity in all counties, as long as social distancing requirements for reopening are met, so please see the state issued guidelines listed below. Those guidelines do list a requirement for signage. Signage must be prominently posted throughout your venue to ask customers if they are experiencing COVID-19 symptoms. Please download and print this signage and make it visible in multiple locations.
For additional guidance, please see "A Guide for the Restaurant Industry" from the National Restaurant Association. Also, to see their response to the CDC's most recent report, click here.
For additional guidance, please see "A Guide for the Restaurant Industry" from the National Restaurant Association. Also, to see their response to the CDC's most recent report, click here.
- RESTAURANT AND LODGING SANITATION BEST PRACTICE -
In an effort to assist restaurant and lodging facilities to adopt best practices in sanitation during the COVID-19 outbreak, the NHLRA has created cleaning and sanitation guidelines. Printable guidelines can be found below and for additional resources, please visit our partners at Ecolab.
